These days, e-commerce has become as common place as watching tv. It’s something that many people do every single day, and probably couldn’t imagine their lives without. There are lots of people that started out with small local business who have used e-commerce to boost sales and make up a large part of their income. It’s exciting to see that this entirely new system of doing business only came into existence a few decades ago.
It's an extremely important factor considering that without a website, blog, or online presence prospective clients could begin to wonder how serious you are about business. Today, companies of all sizes and industries are establishing a successful online presence .If you don't have an online presence then you can't expect your prospects to take you seriously and you will lose business to competitors that do have an effective online presence.
While in many cases, the steps for setting up an online presence for a bricks and mortar business are very similar to those if you wanted to start an online business, there are some things that make an online presence for a bricks and mortar business unique.
The internet allows you to answer questions and solve customer problems ,all without taking any of your time .It does not only save your time, but you’ll be providing better service. With an online presence you can give them just the information that they are looking for, and just when they are looking for it. This means less phone calls with technical questions and more sales.
The beauty of the internet is that your prospective customers can literally be just one click away from your online store. Through the internet you can now educate, instruct and solve customer problems. You can accept orders and payments and receive them directly to your inbox.
With your offline business, you are limited to the amount of individuals who can visit you at any given time. With a good website, you can literally have thousands, even tens of thousands of people visiting your online store at once. Imagine the potential for your company, if you could expose your products and services to a potentially unlimited number of interested people.
Selling your products and services becomes an effortless process because of online presence of yours business. Consumers will be able to search your products and ensure that they’re happy with their choice without feeling pressured by sales associates. And we don’t have to be there for this entire process to take place. Even at night, customers will be buying.
Online business also helps to reduce the operation cost. For example, receiving orders online reduces the need for customer service staff. With comprehensive sales and product information online, we’ll simply receive purchase orders and payments via email. Staff numbers can be reduced, thus office space and related office expenses.
Building an online presence isn’t just beneficial to growing a small business ,It’s absolutely essential. By creating a blog, maintaining your site, and becoming active in social media, you’ll be more accessible to a wider audience. You’ll also build consumer trust and be able to market effortlessly. You’ll always be able to make improvements in all these areas.